Faqs
Your event
Park
Karaoke
Bowling alley
Escape Room
Harrow
Nomad
What transport is best to get to Holiday World, if I don't come by car?
The best way to get here is by taxi or public transport. Consult the lines that reach our facilities.
Can I bring food from home?
For security reasons we do not allow food that has not been purchased inside the leisure centre to enter the leisure centre.
Can food be taken out of the centre?
Yes, check with the point of sale for recyclable material to take away take your food.
Is there a first aid kit?
Yes, we have a first aid kit and we comply with all health and safety regulations.
Are animals allowed?
For safety reasons we do not allow animals into the centre with the exception of guide dogs for people with reduced visibility who can prove it with the corresponding documentation.
How do I get there by car?
By taking the motorway exit GC-500 San
Is the parking lot guarded?
Yes, we have surveillance and security cameras. However, the centre is not responsible for any damage suffered by the vehicles.
What are the car park rates?
In order to enjoy the facilities even more, the first four car park hours are totally free.
Is there a breastfeeding area?
Yes, we have a space reserved for this purpose.
Are there ATMs?
Yes, the centre has ATMs available to customers.
Are there any special services for babies?
We have baby changers in the bathrooms, a breastfeeding area and areas designed to warm up their food. Babies are always welcome at HW!
From what age can children enter on their own?
Children over 14 years old can enter the amusement park on their own. Children under the age of 14 must be accompanied by an adult.
Do I have to pay if I am not going to get in the rides?
Yes, you pay in all cases for access to the amusement park. There are reduced rates for people with reduced mobility, pregnant women and people over 65 years of age.
Is there a changing table in the bathrooms?
Yes, several of our bathrooms have this service.
Is smoking allowed in the center?
Yes, but only in specified areas.
At what age can all attractions be used?
Access to attractions is limited by height from 90 cms.
Are there attractions for children under the age of 2?
Access to the attractions is limited by height and we have attractions for children over 90 centimetres. In any case, you can enjoy our Arcade area, where there are other types of games and attractions for the little ones.
Are there shaded areas in the park?
The park has outdoors shaded areas. There is also a completely indoor area, ideal for hot and rainy days.
Can adults go on a ride with children?
Yes, but only in signposted family attractions.
Is it possible to reserve or buy tickets in advance?
Yes, tickets can be purchased online through our website.
Do children under 0.90m high have to pay?
People who are less than 90 cm tall do not have to pay entrance to the park, since there are no attractions for heights less than 90 cm.
How much do people over 65 years old pay?
People over 65 have the senior rate.
Are there special rates for large families?
There is no special rate for large families, but you can check our promotions in the online sales section.
Can I enter and leave the park as many times as I want?
Yes, the ticket allows the access and exit of the centre during the whole day.
How can I buy tickets online?
Click on the “Tickets” button in the top menu and you will have all the necessary information to make your purchase.
What's included in the ticket?
Access to the park includes unlimited use of all park attractions with the exception of raffles and pastimes.
How can I celebrate my birthday at Holidayworld?
The birthday celebration is centralised via email celebraciones@holidayworldmaspalomas.com and telephone 662 476 046. Contact us and make your birthday unforgettable!
What transport is best to get to Holiday World, if I don't come by car?
The best way to get here is by taxi or public transport. Consult the lines that reach our facilities.
Can I bring food from home?
For security reasons we do not allow food that has not been purchased inside the leisure centre to enter the leisure centre.
Can food be taken out of the centre?
Yes, check with the point of sale for recyclable material to take away take your food.
Is there a first aid kit?
Yes, we have a first aid kit and we comply with all health and safety regulations.
Are animals allowed?
For safety reasons we do not allow animals into the centre with the exception of guide dogs for people with reduced visibility who can prove it with the corresponding documentation.
How do I get there by car?
By taking the motorway exit GC-500 San
Is the parking lot guarded?
Yes, we have surveillance and security cameras. However, the centre is not responsible for any damage suffered by the vehicles.
What are the car park rates?
In order to enjoy the facilities even more, the first four car park hours are totally free.
Is there a breastfeeding area?
Yes, we have a space reserved for this purpose.
Are there any special services for babies?
We have baby changers in the bathrooms, a breastfeeding area and areas designed to warm up their food. Babies are always welcome at HW!
Are there ATMs?
Yes, the centre has ATMs available to customers.
How do karaoke rooms differ from each other?
Las 4 salas de karaoke se diferencian en su estética y decoración, pero las 8.000 canciones multilingües se pueden escuchar en cada una de ellas indistintamente.
How can I celebrate my birthday at Holidayworld?
The birthday celebration is centralised via email celebraciones@holidayworldmaspalomas.com and telephone 662 476 046. Contact us and make your birthday unforgettable!
What transport is best to get to Holiday World, if I don't come by car?
The best way to get here is by taxi or public transport. Consult the lines that reach our facilities.
Can I bring food from home?
For security reasons we do not allow food that has not been purchased inside the leisure centre to enter the leisure centre.
Can food be taken out of the centre?
Yes, check with the point of sale for recyclable material to take away take your food.
Is there a first aid kit?
Yes, we have a first aid kit and we comply with all health and safety regulations.
Are animals allowed?
For safety reasons we do not allow animals into the centre with the exception of guide dogs for people with reduced visibility who can prove it with the corresponding documentation.
How do I get there by car?
By taking the motorway exit GC-500 San Fernando/Maspalomas.F
Is the parking lot guarded?
Yes, we have surveillance and security cameras. However, the centre is not responsible for any damage suffered by the vehicles.
What are the car park rates?
In order to enjoy the facilities even more, the first four car park hours are totally free.
Is there a breastfeeding area?
Yes, we have a space reserved for this purpose.
Are there any special services for babies?
We have baby changers in the bathrooms, a breastfeeding area and areas designed to warm up their food. Babies are always welcome at HW!
Are there ATMs?
Yes, the centre has ATMs available to customers.
What's the weight of the balls?
El peso de las bolas es de un mínimo de 7 LB y un máximo de 15 LB.
How can I celebrate my birthday at Holidayworld?
The birthday celebration is centralised via email celebraciones@holidayworldmaspalomas.com and telephone 662 476 046. Contact us and make your birthday unforgettable!
What transport is best to get to Holiday World, if I don't come by car?
The best way to get here is by taxi or public transport. Consult the lines that reach our facilities.
Can I bring food from home?
For security reasons we do not allow food that has not been purchased inside the leisure centre to enter the leisure centre.
Can food be taken out of the centre?
Yes, check with the point of sale for recyclable material to take away take your food.
Is there a first aid kit?
Yes, we have a first aid kit and we comply with all health and safety regulations.
Are animals allowed?
For safety reasons we do not allow animals into the centre with the exception of guide dogs for people with reduced visibility who can prove it with the corresponding documentation.
How do I get there by car?
By taking the motorway exit GC-500 San Fernando/Maspalomas.F
Is the parking lot guarded?
Yes, we have surveillance and security cameras. However, the centre is not responsible for any damage suffered by the vehicles.
What are the car park rates?
In order to enjoy the facilities even more, the first four car park hours are totally free.
Is there a breastfeeding area?
Yes, we have a space reserved for this purpose.
Are there any special services for babies?
We have baby changers in the bathrooms, a breastfeeding area and areas designed to warm up their food. Babies are always welcome at HW!
Are there ATMs?
Yes, the centre has ATMs available to customers.
From what age is it recommended to enter an escape room?
The recommended age is from 9 years old, accompanied by an adult.
What is an escape room?
Escape rooms are a booming activity throughout Europe, which consists of escaping from a room you have entered with your group of friends in a set time, solving a series of games and puzzles using your wits, observation and teamwork. A different experience that challenges your senses with a fun and original game system.
How can I celebrate my birthday at Holidayworld?
The birthday celebration is centralised via email celebraciones@holidayworldmaspalomas.com and telephone 662 476 046. Contact us and make your birthday unforgettable!
What transport is best to get to Holiday World, if I don't come by car?
The best way to get here is by taxi or public transport. Consult the lines that reach our facilities.
Can I bring food from home?
For security reasons we do not allow food that has not been purchased inside the leisure centre to enter the leisure centre.
Can food be taken out of the centre?
Yes, check with the point of sale for recyclable material to take away take your food.
Is there a first aid kit?
Yes, we have a first aid kit and we comply with all health and safety regulations.
Are animals allowed?
For safety reasons we do not allow animals into the centre with the exception of guide dogs for people with reduced visibility who can prove it with the corresponding documentation.
How do I get there by car?
By taking the motorway exit GC-500 San Fernando/Maspalomas.F
Is the parking lot guarded?
Yes, we have surveillance and security cameras. However, the centre is not responsible for any damage suffered by the vehicles.
What are the car park rates?
In order to enjoy the facilities even more, the first four car park hours are totally free.
Is there a breastfeeding area?
Yes, we have a space reserved for this purpose.
Are there any special services for babies?
We have baby changers in the bathrooms, a breastfeeding area and areas designed to warm up their food. Babies are always welcome at HW!
Are there ATMs?
Yes, the centre has ATMs available to customers.
What transport is best to get to Holiday World, if I don't come by car?
The best way to get here is by taxi or public transport. Consult the lines that reach our facilities.
Can I bring food from home?
For security reasons we do not allow food that has not been purchased inside the leisure centre to enter the leisure centre.
Can food be taken out of the centre?
Yes, check with the point of sale for recyclable material to take away take your food.
Is there a first aid kit?
Yes, we have a first aid kit and we comply with all health and safety regulations.
Are animals allowed?
For safety reasons we do not allow animals into the centre with the exception of guide dogs for people with reduced visibility who can prove it with the corresponding documentation.
How do I get there by car?
By taking the motorway exit GC-500 San Fernando/Maspalomas.F
Is the parking lot guarded?
Yes, we have surveillance and security cameras. However, the centre is not responsible for any damage suffered by the vehicles.
What are the car park rates?
In order to enjoy the facilities even more, the first four car park hours are totally free.
Is there a breastfeeding area?
Yes, we have a space reserved for this purpose.
Are there any special services for babies?
We have baby changers in the bathrooms, a breastfeeding area and areas designed to warm up their food. Babies are always welcome at HW!
Are there ATMs?
Yes, the centre has ATMs available to customers.
Are there alternatives for gluten intolerants and allergic people?
Yes, our restaurants have a gluten-free offer and information about the allergens found in every dish.
What transport is best to get to Holiday World, if I don't come by car?
The best way to get here is by taxi or public transport. Consult the lines that reach our facilities.
Can I bring food from home?
For security reasons we do not allow food that has not been purchased inside the leisure centre to enter the leisure centre.
Can food be taken out of the centre?
Yes, check with the point of sale for recyclable material to take away take your food.
Is there a first aid kit?
Yes, we have a first aid kit and we comply with all health and safety regulations.
Are animals allowed?
For safety reasons we do not allow animals into the centre with the exception of guide dogs for people with reduced visibility who can prove it with the corresponding documentation.
How do I get there by car?
By taking the motorway exit GC-500 San Fernando/Maspalomas.F
Is the parking lot guarded?
Yes, we have surveillance and security cameras. However, the centre is not responsible for any damage suffered by the vehicles.
What are the car park rates?
In order to enjoy the facilities even more, the first four car park hours are totally free.
Is there a breastfeeding area?
Yes, we have a space reserved for this purpose.
Are there any special services for babies?
We have baby changers in the bathrooms, a breastfeeding area and areas designed to warm up their food. Babies are always welcome at HW!
Are there ATMs?
Yes, the centre has ATMs available to customers.
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