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Is there a changing table in the bathrooms?
Yes, several of our bathrooms have this service.
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Is smoking allowed in the center?
Yes, but only in specified areas.
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At what age can all attractions be used?
Access to attractions is limited by height, starting from 80 centimetres.
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Are there attractions for children under the age of 2?
Access to the attractions is limited by height and we have attractions for children over 80 centimetres. In any case, you can enjoy our Arcade area, where there are other types of games and attractions for the little ones.
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Are there shaded areas in the park?
The park has outdoors shaded areas. There is also a completely indoor area, ideal for hot and rainy days.
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Can adults go on a ride with children?
Yes, but only in signposted family attractions.
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In case of need, can I leave the park and then re-enter?
You can leave the park and re-enter as long as you keep your ticket. You will also have to ask for a stamp at the exit of the park that you will have to show to be able to enter again. For more details, you can check the Holiday World Regulations here.
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Is it possible to reserve or buy tickets in advance?
Yes, you can buy tickets through our website.
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Do children under 0.80m high have to pay?
Children under 2 years of age, regardless of height, do not have to pay entrance to the park.
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How much do people over 65 years old pay?
People over 65 have the senior rate, with a price of 5.90 euros.
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Are there special rates for large families?
There is no special rate for large families, but you can check our promotions in the online sales section.
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Can I enter and leave the park as many times as I want?
Yes, the ticket allows the access and exit of the centre during the whole day.
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How can I buy tickets online?
Click on the "Tickets" button in the top menu and you will have all the necessary information to make your purchase.
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What's the park schedule?
SUMMER: FROM APRIL 1 TO OCTOBER 31. Mondays to Fridays from 18:00 to 00:00. Saturdays, Sundays and Public Holidays from 12:00 to 00:00.
WINTER: FROM NOVEMBER 1 TO MARCH 31. Mondays to Thursdays from 17:00 to 23:00. Fridays from 17:00 to 00:00. Saturdays, Sundays and Public Holidays from 12:00 to 00:00.
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Can I get in and out of Holiday World parking lot on the same day?
You can leave the park and re-enter as long as you keep your ticket. You will also have to ask for a stamp at the exit of the park that you will have to show to be able to enter again. For more details, you can check the Holiday World Regulations here.
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What's included in the ticket?
Access to the park includes unlimited use of all park attractions with the exception of raffles and pastimes.
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How can I celebrate my birthday at Holidayworld?
The birthday celebration is centralised via email celebraciones@holidayworldmaspalomas.com and telephone 662 476 046. Contact us and make your birthday unforgettable!
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What transport is best to get to Holiday World, if I don't come by car?
In that case, the best is arriving by taxi or public transport (bus lines 1, 30, 70).
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Can I bring food from home?
For security reasons we do not allow food that has not been purchased inside the centre.
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Can food be taken out of the centre?
Yes, check with the point of sale for recyclable material to take away take your food.
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Is there a first aid kit?
Yes, we have a first aid kit and we comply with all health and safety regulations.
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Are animals allowed?
For safety reasons we do not allow animals into the centre with the exception of guide dogs for people with reduced visibility who can prove it with the corresponding documentation.
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What about public transport?
The next bus lines stop near Holidayworld Maspalomas: 1, 30, 70.
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How do I get there by car?
By taking the motorway exit GC-500 San Fernando/Maspalomas.
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Is there more than one entrance?
The centre has a main entrance through Finnair Avenue, but you can access directly to some of our businesses or through the parking from Touroperador Tui Avenue.
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Is the parking lot guarded?
Yes, we have surveillance and security cameras. However, the centre is not responsible for any damage suffered by the vehicles.
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What are the car park rates?
In order to enjoy the facilities even more, the first four car park hours are totally free.
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Is there a parking area?
We have 400 underground parking spaces.
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Is there a breastfeeding area?
Yes, we have a space reserved for this purpose.
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Are there any special services for babies?
We have baby changers in the bathrooms, a breastfeeding area and areas designed to warm up their food. Babies are always welcome at HW!
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Are there strollers available?
Children can access with their own strollers but we don’t have any available to customers.
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Are credit cards accepted?
Yes, every point of sale in the park accept several types of credit card.
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Are there ATMs?
Yes, the centre has several ATMs available to customers.
