FAQ

We solve all your doubts

• What transport is best to get to Holiday World, if I don't come by car?

  The best way to get here is by taxi or public transport. Consult the lines that reach our facilities.

• Can I bring food from home?

  For security reasons we do not allow food that has not been purchased inside the leisure centre to enter the leisure centre.

• Can food be taken out of the centre?

  Yes, check with the point of sale for recyclable material to take away take your food.

• Is there a first aid kit?

  Yes, we have a first aid kit and we comply with all health and safety regulations.

• Are animals allowed?

  For safety reasons we do not allow animals into the centre with the exception of guide dogs for people with reduced visibility who can prove it with the corresponding documentation.

• How do I get there by car?

  By taking the motorway exit GC-500 San Fernando/Maspalomas.

• Is the parking lot guarded?

  Yes, we have surveillance and security cameras. However, the centre is not responsible for any damage suffered by the vehicles.

• What are the car park rates?

  In order to enjoy the facilities even more, the first four car park hours are totally free.

• Is there a breastfeeding area?

  Yes, we have a space reserved for this purpose.

• Are there any special services for babies?

  We have baby changers in the bathrooms, a breastfeeding area and areas designed to warm up their food. Babies are always welcome at HW!

• Are there ATMs?

  Yes, the centre has ATMs available to customers.